Ajax Heating & Cooling ("we," "us," or "our"): protecting your personal information is a responsibility we take seriously. Whether you are browsing these pages or submitting a service request, this policy explains, in plain language, what we collect, the reasons behind each use, the safeguards in place, and how you can stay in control of your details.
What This Site Collects
The quote form collects the name, phone, email, location, and service details you submit. If you write or call, we receive that communication too. Our hosting provider may process technical connection data needed to deliver and protect these pages.
Ways Your Information Is Used
Think of your information as the working file for your request. It travels only along the path of the job: answering your initial message, producing a written estimate, scheduling the appointment, completing the service, and closing the loop with any follow-up communication the situation calls for.
How We Protect Your Information
Security here means steady, everyday care rather than grand promises. Access to customer information is restricted to staff who need it for their work, records are kept only as long as they serve a legitimate business or legal purpose, and no personal information is ever sold or rented to anyone.
Cookies and Site Functionality
This site has no cookie-based visitor analytics. Hosting or security services may use functional cookies or similar storage to serve and protect pages. Your browser provides controls to clear or block them; some functions may work differently if you do.
Google Search Performance
We use Google Search Console to review how this site appears in Google Search. Its reports show aggregate search queries, impressions, clicks, and indexing status. We do not add a visitor analytics script to these pages.
Your Choices
Control over your personal information stays with you. You may ask us to access it, update details that have changed, erase your file, or stop using your contact information for follow-ups. Reach out at any time through the channels listed below, and allow us a reasonable period to complete your request.
Contact Us
Privacy matters deserve a direct answer, not a runaround, so we keep this part simple. Send your questions, access requests, or feedback about how your information is handled to the address that follows, and we will take it from there:
Ajax Heating & Cooling
Email: [email protected]
Ajax, ON